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Alex Moreau Senior Operations Manager alex.moreau@example.com(555) 014-2280Austin, TX Education B.S. Supply Chain Management 2016 University of Texas at Austin Lean Six Sigma, Green Belt 2019 ASQ Summary Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years. Experience Senior Operations Manager Mar 2021 — Present Northgate Logistics Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11. Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months. Introduced weekly variance reporting that surfaced $410K of recoverable annual spend. Operations Lead Jun 2018 — Feb 2021 Bluepoint Supply Co. Ran the migration of four warehouses onto a single inventory system with no service interruption. Standardised vendor scorecards, reducing late deliveries by 24% year over year. Logistics Coordinator Aug 2016 — May 2018 Harbour & Vane Coordinated inbound freight for 60+ suppliers and resolved customs exceptions. Automated the weekly carrier reconciliation, saving roughly six hours a week. Skills Operations Process design Capacity planning Vendor management Lean / Six Sigma Systems NetSuite SAP Looker Advanced Excel SQL Leadership Team building Cross-functional delivery Coaching

Alex Moreau

Senior Operations Manager

alex.moreau@example.com(555) 014-2280Austin, TX

Education

B.S. Supply Chain Management

2016

University of Texas at Austin

Lean Six Sigma, Green Belt

2019

ASQ

Summary

Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years.

Experience

Senior Operations Manager

Mar 2021 — Present

Northgate Logistics

Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11.
Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months.
Introduced weekly variance reporting that surfaced $410K of recoverable annual spend.

Operations Lead

Jun 2018 — Feb 2021

Bluepoint Supply Co.

Ran the migration of four warehouses onto a single inventory system with no service interruption.
Standardised vendor scorecards, reducing late deliveries by 24% year over year.

Logistics Coordinator

Aug 2016 — May 2018

Harbour & Vane

Coordinated inbound freight for 60+ suppliers and resolved customs exceptions.
Automated the weekly carrier reconciliation, saving roughly six hours a week.

Skills

Operations

Process design
Capacity planning
Vendor management
Lean / Six Sigma

Systems

NetSuite
SAP
Looker
Advanced Excel
SQL

Leadership

Team building
Cross-functional delivery
Coaching

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