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Alex Moreau Senior Operations Manager alex.moreau@example.com\| (555) 014-2280\| Austin, TX Summary Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years. Experience Senior Operations Manager, Northgate LogisticsMar 2021 — Present Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11. Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months. Introduced weekly variance reporting that surfaced $410K of recoverable annual spend. Operations Lead, Bluepoint Supply Co.Jun 2018 — Feb 2021 Ran the migration of four warehouses onto a single inventory system with no service interruption. Standardised vendor scorecards, reducing late deliveries by 24% year over year. Logistics Coordinator, Harbour & VaneAug 2016 — May 2018 Coordinated inbound freight for 60+ suppliers and resolved customs exceptions. Automated the weekly carrier reconciliation, saving roughly six hours a week. Education B.S. Supply Chain Management, University of Texas at Austin2016 Lean Six Sigma, Green Belt, ASQ2019 Skills Operations: Process design · Capacity planning · Vendor management · Lean / Six Sigma Systems: NetSuite · SAP · Looker · Advanced Excel · SQL Leadership: Team building · Cross-functional delivery · Coaching

Alex Moreau

Senior Operations Manager

alex.moreau@example.com| (555) 014-2280| Austin, TX

Summary

Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years.

Experience

Senior Operations Manager, Northgate LogisticsMar 2021 — Present

Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11.
Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months.
Introduced weekly variance reporting that surfaced $410K of recoverable annual spend.

Operations Lead, Bluepoint Supply Co.Jun 2018 — Feb 2021

Ran the migration of four warehouses onto a single inventory system with no service interruption.
Standardised vendor scorecards, reducing late deliveries by 24% year over year.

Logistics Coordinator, Harbour & VaneAug 2016 — May 2018

Coordinated inbound freight for 60+ suppliers and resolved customs exceptions.
Automated the weekly carrier reconciliation, saving roughly six hours a week.

Education

B.S. Supply Chain Management, University of Texas at Austin2016

Lean Six Sigma, Green Belt, ASQ2019

Skills

Operations: Process design · Capacity planning · Vendor management · Lean / Six Sigma

Systems: NetSuite · SAP · Looker · Advanced Excel · SQL

Leadership: Team building · Cross-functional delivery · Coaching

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