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Alex Moreau

Senior Operations Manager

alex.moreau@example.com(555) 014-2280Austin, TX

Summary

Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years.

Experience

Senior Operations Manager — Northgate Logistics

Mar 2021 — Present
  • Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11.
  • Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months.
  • Introduced weekly variance reporting that surfaced $410K of recoverable annual spend.

Operations Lead — Bluepoint Supply Co.

Jun 2018 — Feb 2021
  • Ran the migration of four warehouses onto a single inventory system with no service interruption.
  • Standardised vendor scorecards, reducing late deliveries by 24% year over year.

Logistics Coordinator — Harbour & Vane

Aug 2016 — May 2018
  • Coordinated inbound freight for 60+ suppliers and resolved customs exceptions.
  • Automated the weekly carrier reconciliation, saving roughly six hours a week.

Education

B.S. Supply Chain Management — University of Texas at Austin
2016
Lean Six Sigma, Green Belt — ASQ
2019

Skills

Operations
Process designCapacity planningVendor managementLean / Six Sigma
Systems
NetSuiteSAPLookerAdvanced ExcelSQL
Leadership
Team buildingCross-functional deliveryCoaching

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