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Alex Moreau Senior Operations Manager alex.moreau@example.com(555) 014-2280Austin, TX Summary Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years. Experience Mar 2021 — Present Senior Operations Manager Northgate Logistics —Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11. —Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months. —Introduced weekly variance reporting that surfaced $410K of recoverable annual spend. Jun 2018 — Feb 2021 Operations Lead Bluepoint Supply Co. —Ran the migration of four warehouses onto a single inventory system with no service interruption. —Standardised vendor scorecards, reducing late deliveries by 24% year over year. Aug 2016 — May 2018 Logistics Coordinator Harbour & Vane —Coordinated inbound freight for 60+ suppliers and resolved customs exceptions. —Automated the weekly carrier reconciliation, saving roughly six hours a week. Education 2016 B.S. Supply Chain Management · University of Texas at Austin 2019 Lean Six Sigma, Green Belt · ASQ Skills Operations Process design Capacity planning Vendor management Lean / Six Sigma Systems NetSuite SAP Looker Advanced Excel SQL Leadership Team building Cross-functional delivery Coaching

Alex Moreau

Senior Operations Manager

alex.moreau@example.com(555) 014-2280Austin, TX

Summary

Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years.

Experience

Mar 2021 — Present

Senior Operations Manager

Northgate Logistics

—Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11.
—Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months.
—Introduced weekly variance reporting that surfaced $410K of recoverable annual spend.

Jun 2018 — Feb 2021

Operations Lead

Bluepoint Supply Co.

—Ran the migration of four warehouses onto a single inventory system with no service interruption.
—Standardised vendor scorecards, reducing late deliveries by 24% year over year.

Aug 2016 — May 2018

Logistics Coordinator

Harbour & Vane

—Coordinated inbound freight for 60+ suppliers and resolved customs exceptions.
—Automated the weekly carrier reconciliation, saving roughly six hours a week.

Education

2016

B.S. Supply Chain Management · University of Texas at Austin

2019

Lean Six Sigma, Green Belt · ASQ

Skills

Operations

Process design
Capacity planning
Vendor management
Lean / Six Sigma

Systems

NetSuite
SAP
Looker
Advanced Excel
SQL

Leadership

Team building
Cross-functional delivery
Coaching

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