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# ~/cv/alex-moreau.md

# Alex Moreau

> Senior Operations Manager

email = "alex.moreau@example.com"
phone = "(555) 014-2280"
location = "Austin, TX"

## SUMMARY ##

Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years.

## EXPERIENCE ##

[Mar 2021 — Present]
• Senior Operations Manager
@ Northgate Logistics
  • -Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11.
  • -Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months.
  • -Introduced weekly variance reporting that surfaced $410K of recoverable annual spend.
[Jun 2018 — Feb 2021]
• Operations Lead
@ Bluepoint Supply Co.
  • -Ran the migration of four warehouses onto a single inventory system with no service interruption.
  • -Standardised vendor scorecards, reducing late deliveries by 24% year over year.
[Aug 2016 — May 2018]
• Logistics Coordinator
@ Harbour & Vane
  • -Coordinated inbound freight for 60+ suppliers and resolved customs exceptions.
  • -Automated the weekly carrier reconciliation, saving roughly six hours a week.

## EDUCATION ##

  • * B.S. Supply Chain Management
    @ University of Texas at Austin
    [2016]
  • * Lean Six Sigma, Green Belt
    @ ASQ
    [2019]

## SKILLS ##

[Operations]
  • - Process design
  • - Capacity planning
  • - Vendor management
  • - Lean / Six Sigma
[Systems]
  • - NetSuite
  • - SAP
  • - Looker
  • - Advanced Excel
  • - SQL
[Leadership]
  • - Team building
  • - Cross-functional delivery
  • - Coaching

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