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> whoami
Alex Moreau// Senior Operations Manager
alex.moreau@example.com
(555) 014-2280
Austin, TX
## skills.json ##"Operations": [
Process design, Capacity planning, Vendor management, Lean / Six Sigma
]
"Systems": [
NetSuite, SAP, Looker, Advanced Excel, SQL
]
"Leadership": [
Team building, Cross-functional delivery, Coaching
]
## summary ##Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years.
## experience ##[Mar 2021 — Present]
Senior Operations Manager
Northgate Logistics
›Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11.
›Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months.
›Introduced weekly variance reporting that surfaced $410K of recoverable annual spend.
[Jun 2018 — Feb 2021]
Operations Lead
Bluepoint Supply Co.
›Ran the migration of four warehouses onto a single inventory system with no service interruption.
›Standardised vendor scorecards, reducing late deliveries by 24% year over year.
[Aug 2016 — May 2018]
Logistics Coordinator
Harbour & Vane
›Coordinated inbound freight for 60+ suppliers and resolved customs exceptions.
›Automated the weekly carrier reconciliation, saving roughly six hours a week.
## education ##2016
B.S. Supply Chain Management
University of Texas at Austin
2019
Lean Six Sigma, Green Belt
ASQ


## summary ## Operations leader with nine years turning manual, error-prone processes into systems that scale. Built and led cross-functional teams of up to 24, and cut fulfilment cost per order by 31% across two consecutive years. ## experience ## [Mar 2021 — Present] Senior Operations Manager Northgate Logistics ›Rebuilt the regional dispatch workflow, cutting average order-to-ship time from 38 hours to 11. ›Led a 24-person team across three shifts; lifted retention from 62% to 88% in eighteen months. ›Introduced weekly variance reporting that surfaced $410K of recoverable annual spend. [Jun 2018 — Feb 2021] Operations Lead Bluepoint Supply Co. ›Ran the migration of four warehouses onto a single inventory system with no service interruption. ›Standardised vendor scorecards, reducing late deliveries by 24% year over year. [Aug 2016 — May 2018] Logistics Coordinator Harbour & Vane ›Coordinated inbound freight for 60+ suppliers and resolved customs exceptions. ›Automated the weekly carrier reconciliation, saving roughly six hours a week. ## education ## 2016 B.S. Supply Chain Management University of Texas at Austin 2019 Lean Six Sigma, Green Belt ASQ

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